E invoicing Errors and Resolution.
GSTIN not Registered to GST Portal / GSTIN is not registerd to this GST Portal.
Probable Cause: GSTIN not registered to gst portal.
Please follow below steps to resolve this issue.
1)Open einvoice1.com
2)Open Search Window
3)Open GSTIN Window
4)check your GSTIN Status.(If the GSTIN status indicates that it is not registered, please guide us on the steps required to register our GSTIN with the GST ortal)
5) update your Gstin on GST portal.
If you require any additional information or assistance, please do not hesitate to contact us.
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A) invalid bill from Pin-code and state Code.
Probable Cause: Supplier Pin-code not blank and length must be 6 digit and also it should be Integer.
please follow below steps to resolve this issue.
1) open Locations
2)open general tab-address -check pin-code/zip-code
3)After that any data missing then update that data.
If you require any additional information or assistance, please do not hesitate to contact us.
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"E-invoice not applicable for B2C transition"
Probable Cause: A)missing GSTIN IN Ship to and bill to address.
B)Data Mismatch Logistics Ship-to/Bill-to and Business partner Bill-to/ship to name.
A)missing GSTIN IN ship to and bill to address.
1)Open Logistics tab.
2)Check GSTIN in Both Bill-to and ship to.
3)GSTIN Not available in any one Bill-to and ship to then update it.
4)Open Business Partner master Data Tab-address tab ---check GSTIN in both Bill to/ship to.
6)if GSTIN not available then update GSTIN.
B)Data Mismatch Logistics Ship-to/Bill-to and Business partner Bill-to/ship to name.
1)Open invoice from - logistics tab- check bill to/ship to address id.
2)Open BP Master from -address-check bill to/ship to address id.
3) Match both Logistics Tab (bill to/ship to) and BP master(bill to/ship to) .
4) if data miss match in both tab then update (bill to/ship to) id as per logistics (bill to/ship to).
If you require any additional information or assistance, please do not hesitate to contact us.
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Type Of Supply Field Is Required .
Probable Cause: A)missing GST Type Ship to and bill to address.
B)Data Mismatch Logistics Ship-to/Bill-to and Business partner Bill-to/ship to name.
A)missing GST Type(Regular/TDS/ISD) IN ship to and bill to address.
1)Open Business Partner master Data Tab-address tab
2)check GST Type in both Bill to/ship to is.
6)if GST Type Is not available or Different then update "Regular/TDS/ISD"
B)Data Mismatch Logistics Ship-to/Bill-to and Business partner Bill-to/ship to name.
1)Open invoice from - logistics tab- check bill to/ship to address id.
2)Open BP Master from -address-check bill to/ship to address id.
3) Match both Logistics Tab (bill to/ship to) and BP master(bill to/ship to) .
4) if data miss match in both tab then update (bill to/ship to) id as per logistics (bill to/ship to).
If you require any additional information or assistance, please do not hesitate to contact us.
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208-invalid supplier GSTIN.
Probable Cause: Supplier GSTIN not accurate.
please follow below steps to resolve this issue.
1) open Locations
2)open Accounting tab - gst tab and check gstin available or not.
3)After that update gstin and validate if canceled
follow below steps to check gstin status.
1)Open einvoice1.com
2)Open Search Window
3)Open GSTIN Window
4)Check your GSTIN Status.(If the GSTIN status indicates that it is not registered, please guide us on the steps required to register our GSTIN with the GST portal)
5)Update your Gstin on GST portal.
If you require any additional information or assistance, please do not hesitate to contact us.
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208-invalid consignee gstin
Error Message: "invalid consignee gstin"
Probable Cause: bill to/ship to gstin not accurate.
Please follow below steps to resolve this issue.
1) Open business partner master data tab.
2)Open address tab then check both bill to/ship to gstin details.
3)After that update gstin and validate if canceled
follow below steps to check gstin status.
1)Open einvoice1.com
2)Open Search Window
3)Open GSTIN Window
4)Check your GSTIN Status.(If the GSTIN status indicates that it is not registered, please guide us on the steps required to register our GSTIN with the GST portal)
5)Update your Gstin on GST portal.
If you require any additional information or assistance, please do not hesitate to contact us.
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Supplier Details
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Error Message: "invalid supplier address.
Probable Cause: Supplier address not blank/length of a char actors must in between 3-100.
please follow below steps to resolve this issue.
1) Open Locations
2)Open general tab-address -check address (street,block,building).
3)After that any data missing then update that data.
If you require any additional information or assistance, please do not hesitate to contact us.
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Error Message: "invalid supplier Pin code.
Probable Cause: Supplier Pin code not blank and length must be 6 digit and also it should be Integer.
please follow below steps to resolve this issue.
1) Open Locations
2)Open general tab-address -check pin code/zip code
3)After that any data missing then update that data.
If you require any additional information or assistance, please do not hesitate to contact us
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Error Message: "invalid Name field(City Name)-Supplier.
Probable Cause: Supplier City Name Not blank it Must be string (length characters 3-50).
please follow below steps to resolve this issue.
1) open Locations
2)open general tab-address -check City field.
3)After that any data missing then update that data.
If you require any additional information or assistance, please do not hesitate to contact us
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Error Message: "E invoice not applicable for B2C Transaction.
Probable Cause: A)GSTIN not Filled.
B)Address id Mismatch .
A)GSTIN not Filled.
1)Open AR-Invoice.
2)Open BP Master tab-Address-Ship-to .
3)check GSTIN available or not.
4)After that any data missing then update that data.(GSTIN)
B)Address id Mismatch .
1)Open AR-Invoice.
1)Open Logistics tab- Check Ship-to Code and Open BP Master tab-Address-Ship-to-Address Name.
2)check Both Ship-to Code and Address Name match .
3)If Not matching then update Address Name(BP Master) Same as Ship-to Code(Logistics) .
If you require any additional information or assistance, please do not hesitate to contact us
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~error-364-String or binary data would be truncated..
Probable Cause: A)GSTIN not Filled.
B)Address id Mismatch .
1)Open AR invoice
2)open user defined Field -check E-way Bill Field.
3)In (Vehicle No,LR NO/Date) that field not insert multiple data (Insert only one data).
If you require any additional information or assistance, please do not hesitate to contact us
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Error Message: "GSTIN is not registered with Logitax!"
Probable Cause: GSTIN not registered to gst portal/GSTIN Not valid or wrong.
please follow below steps to resolve this issue.
1)Open einvoice1.com
2)Open Serch Window
3)Open GSTIN Window
4)check your GSTIN Status.(If the GSTIN status indicates that it is not registered, please guide us on the steps required to register our GSTIN with the GST portal)
5) update your Gstin on GST portal.
If you require any additional information or assistance, please do not hesitate to contact us.
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The Address 1 field is required.
Error Message: "The Address 1 field is required!"
Probable Cause: Seller Address Missing/Seller Address blank.(Building and street Field not blank).
please follow below steps to resolve this issue.
1) open Locations
2)open general tab-address -check address (street,building).
3)After that any data missing then update that data.(Address 1 must be string and character size must be 3-100)
If you require any additional information or assistance, please do not hesitate to contact us.
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The Address 2 field is required.
Probable Cause: Seller Address Missing/Seller Address blank.(Block and city Field not blank).
please follow below steps to resolve this issue.
1) open Locations
2)open general tab-address -check address (block,city).
3)After that any data missing then update that data.(Address 1 must be string and 3-100).
If you require any additional information or assistance, please do not hesitate to contact us.
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Ship The Address 2 field is required.
Error Message: "The Address 2 field is required!"/5002 : The field Address 2 must be a string with a minimum length of 3 and a maximum length of 100
Probable Cause: Seller Address Missing/Seller Address blank.(Block and city Field not blank).
please follow below steps to resolve this issue.
1) open Locations
2)open general tab-address -check address (block,city).
3)After that any data missing then update that data.(Address 1 must be string and 3-100).
If you require any additional information or assistance, please do not hesitate to contact us.
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Ship To-5002 : The Location field is required.
Error Message:5002 : The Location field is required.
Probable Cause : Seller state and Country field not missing.
1) open Locations
2)open general tab-address -check address (state and country field)
3)After that any data missing then update that data.(sate and country field)
If you require any additional information or assistance, please do not hesitate to contact us.
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6)"3038 : Seller details Details Pin code-223344 does not exists for document.
Probable cause : seller pin-code/zip-code does not blank and wrong.
1)open Locations
2)open general tab-check zip-code.
3)After that any data missing then update that data.(zip-code/pin-code)
If you require any additional information or assistance, please do not hesitate to contact us.
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Ship-"2258,3039,2174 : Supplier GSTIN State Code does not match with the State Code passed in supplier details,
Pin code -402116 of Seller does not belong to his/her State - 22,
For inter-state transaction, CGST and SGST amounts are not applicable;
only IGST amount is applicable for document no 147
Probable cause : seller pin-code/zip-code does not belong to his/her sate.or gstin wrong
1)open Locations
2)open general tab-check zip-code/pin-code belongs to his here sate.
3)After that any data missing then update that data.(zip-code/pin-code and sate code)
If you require any additional information or assistance, please do not hesitate to contact us.
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Buyer Ship Errors
Message: "5002 : The GSTIN field is required
Probable Cause: GSTIN not Filled.
A)
1)Open AR-Invoice.
1)Open Logistics tab- Check Ship-to Code and Open BP Master tab-Address-Ship-to-Address Name.
2)check Both Ship-to Code and Address Name match .
3)If Not matching then update Address Name(BP Master) Same as Ship-to Code(Logistics Ship To Id) .
B)
1)Open AR-Invoice.
2)Open BP Master tab-Address-Ship To .
3)check GSTIN available or not.
4)After that any data missing then update that data.(GSTIN)
If you require any additional information or assistance, please do not hesitate to contact us.
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Error Message: "3028 : GSTIN -27APJPK7750D1Z5 is invalid.
Probable Cause: GSTIN not registered to gst portal/GSTIN Not valid or wrong.
A)
1)Open AR-Invoice.
2)Open BP Master tab-Address-Ship to .
3)check GSTIN available or not.
4)After that ...
B)
1)Open einvoice1.com
2)Open Search Window
3)Open GSTIN Window
4)check your GSTIN Status.(If the GSTIN status indicates that it is not registered, please guide us on the steps required to register our GSTIN with the GST portal)
5) update your Gstin on GST portal.
If you require any additional information or assistance, please do not hesitate to contact us.
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Error Message: "The Address 1 field is required!"
Probable Cause: Buyer Address Missing/Buyer Address blank.(Building and street Field not blank).
please follow below steps to resolve this issue.
1)open BP Master data.
2)open address -Ship-to -Check Field (street,building).
3)After that any data missing then update that data.(Address 1 must be string and 3-100).
If you require any additional information or assistance, please do not hesitate to contact us.
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Error Message: "The Address 2 field is required!"
Probable Cause: Buyer Address Missing/Buyer Address blank.(Block and city Field not blank).
please follow below steps to resolve this issue.
1) open BP Master Data Tab
2)open address -Ship To -Check Field (block,city).
3)After that any data missing then update that data.(Address 1 must be string and 3-100).
If you require any additional information or assistance, please do not hesitate to contact us.
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Error Message:5002 : The Location field is required.
Probable Cause : Buyer City Field missing.
1)open BP Master Data Tab.
2)open address -Ship To -Check Field(City field)
3)After that any data missing then update that data.(City field)
If you require any additional information or assistance, please do not hesitate to contact us.
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Error="The Pin field is required."
Probable cause : Buyer pin-code/zip-code field blank/length must be 6 digit
1)open BP master data.
2)open address-Ship To address-check zip-code/pin-code belongs to his here sate.
3)After that any data missing then update that data.(zip-code/pin-code and sate code)
If you require any additional information or assistance, please do not hesitate to contact us.
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errors: "2258,3039,2174 : Supplier GSTIN state code does not match with the state code passed in supplier details,
Pin code -402116 of Seller does not belong to his/her State - 22,
For inter-state transaction, CGST and SGST amounts are not applicable;
only IGST amount is applicable for document no 147
Probable cause : buyer pin-code/zip-code does not belong to his/her sate.or gstin wrong
1)open BP master data.
2)open address-Ship To-check Field-( zip-code/pin-code)
3)After that any data missing then update that data.(zip-code/pin-code and sate code)
If you require any additional information or assistance, please do not hesitate to contact us.
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Error: "5002 : The field Pin Code must be between 100000 and 999999.
Probable cause : Buyer Ship to pin-code/zip-code Wrong and length must be 6 digit
1)open BP master data.
2)open address-Ship To-check Field(zip-code/pin-code).
3)After that any data missing then update that data.(zip-code/pin-code and sate code)
If you require any additional information or assistance, please do not hesitate to contact us.
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Error="Name field is required."
Probable cause : Buyer Ship To Name Field Or Address Name not Wrong
1)open BP master data.
2)open address -Ship To -Check Field(Ship To name)
3)After that any data missing then update that data.(Ship To Name)
If you require any additional information or assistance, please do not hesitate to contact us.
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-Buyer BillTo Details
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Error Message: "5002 : The GSTIN field is required
Probable Cause: GSTIN not Filled.
A)
1)Open AR-Invoice.
1)Open Logistics tab- Check Bill To-to Code and Open BP Master tab-Address-Bill to-Address Name.
2)check Both Bill-to Code and Address Name match .
3)If Not matching then update Address Name(BP Master) Same as Ship-to Code(Logistics) .
B)
1)Open AR-Invoice.
2)Open BP Master tab-Address-Bill-to .
3)check GSTIN available or not.
4)After that any data missing then update that data.(GSTIN)
If you require any additional information or assistance, please do not hesitate to contact us.
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Error Message: "3028 : GSTIN -27APJPK7750D1Z5 is invalid/Bill To GSTIN is invalid.
Probable Cause: GSTIN not registered to gst portal/GSTIN Not valid or wrong.
A)
1)Open AR-Invoice.
2)Open BP Master tab-Address-Bill to .
3)check GSTIN available or not.
4)After that ...
B)
1)Open einvoice1.com
2)Open Serch Window
3)Open GSTIN Window
4)check your GSTIN Status.(If the GSTIN status indicates that it is not registered, please guide us on the steps required to register our GSTIN with the GST portal)
5) update your Gstin on GST portal.
If you require any additional information or assistance, please do not hesitate to contact us.
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Bill To-Error Message: "The Address 1 field is required!"
Probable Cause: Buyer Address Missing/Buyer Address blank.(Building and street Field not blank).
please follow below steps to resolve this issue.
1)open BP Master data.
2)open address - Bill to-Check Field (street,building).
3)After that any data missing then update that data.(Address 1 must be string and 3-100).
If you require any additional information or assistance, please do not hesitate to contact us.
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Bill To -Error Message: "The Address 2 field is required!"
Probable Cause: Buyer Address Missing/Buyer Address blank.(Block and city Field not blank).
please follow below steps to resolve this issue.
1) open BP Master Data Tab
2)open address - Bill To-Check Field (block,city).
3)After that any data missing then update that data.(Address 1 must be string and 3-100).
If you require any additional information or assistance, please do not hesitate to contact us.
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Bill To -Error Message:5002 : The Location field is required.
Probable Cause : Buyer City Field missing.
1)open BP Master Data Tab.
2)open address -Bill to address-check Field (City field)
3)After that any data missing then update that data.(City field)
If you require any additional information or assistance, please do not hesitate to contact us.
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Bill To -Error="The Pin field is required."
Probable cause : Buyer pin-code/zip-code field blank/length must be 6 digit
1)open BP master data.
2)open address-Bill to address-check Field(zip-code/pin-code).
3)After that any data missing then update that data.(zip-code/pin-code and sate code)
If you require any additional information or assistance, please do not hesitate to contact us.
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errors: "2258,3039,2174 : Supplier GSTIN state code does not match with the state code passed in supplier details,
Pin code -402116 of Seller does not belong to his/her State - 22,
For inter-state transaction, CGST and SGST amounts are not applicable;
only IGST amount is applicable for document no 147
Probable cause : buyer pin-code/zip-code does not belong to his/her sate.or gstin wrong
1)open BP master data.
2)open address-Bill to address-check Field (zip-code/pin-code).
3)After that any data missing then update that data.(zip-code/pin-code and sate code)
If you require any additional information or assistance, please do not hesitate to contact us.
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Error: "5002 : The field Pin Code must be between 100000 and 999999.
Probable cause : Buyer pin-code/zip-code Wrong and lenght must be 6 digit
1)open BP master data.
2)open address-Bill to address-check field (zip-code/pin-code).
3)After that any data missing then update that data.(zip-code/pin-code and sate code)
If you require any additional information or assistance, please do not hesitate to contact us.
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Error="Name field is required."
Probable cause : Buyer Name Field Or Address Name not Wrong
1)open BP master data.
2)open address-Bill to address-check Field (Bill To Id).
3)After that any data missing then update that data.(Bill to id)
If you require any additional information or assistance, please do not hesitate to contact us.
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Dispatch Details/Whse Details
Error="Name field is required."
Probable cause : Buyer Name Field Or Address Name not wrong.
1)open AR Invoice.
2)open Whase-general-check belongs to his here sate.
3)After that any data missing then update that data.(zip-code/pin-code and sate code)
If you require any additional information or assistance, please do not hesitate to contact us.
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Error Message: "5002 : The GSTIN field is required
Probable Cause: GSTIN not Filled.
A)
1)Open AR-Invoice.
1)Open Contents tab-Open Whse-Check gstin(Check Whase Location id and locations)
2)a) open Locations
b)open Accounting tab - GST tab and check gstin available or not.
c)After that update gstin and validate if canceled.
3)If Not matching then update gstin.
If you require any additional information or assistance, please do not hesitate to contact us.
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Error Message: "3028 : GSTIN -27APJPK7750D1Z5 is invalid.
Probable Cause: GSTIN not registered to gst portal/GSTIN Not valid or wrong.
A)
1)Open AR-Invoice.
2)Open Contents tab-Open Whse-Check Gstin (Check Whase Location id and locations)
3)a) open Locations
b)open Accounting tab - gst tab and check gstin availble or not.
c)After that update gstin and validate if canceled.
4)After that ...
B)
1)Open einvoice1.com
2)Open Serch Window
3)Open GSTIN Window
4)check your GSTIN Status.(If the GSTIN status indicates that it is not registered, please guide us on the steps required to register our GSTIN with the GST portal)
5) update your gstin on GST portal.
If you require any additional information or assistance, please do not hesitate to contact us.
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Error Message: "The Address 1 field is required!"
Probable Cause: Whase Address Missing/Whase Address blank.(Building and street Field not blank).
please follow below steps to resolve this issue.
1)open AR-Invoice.
2)open Contents -Open Whase-Check Field (street,building).
3)After that any data missing then update that data.(Address 1 must be string and 3-100).
If you require any additional information or assistance, please do not hesitate to contact us.
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Error Message: "The Address 2 field is required!"
Probable Cause: Whase Address Missing/Whase Address blank.(Block and city Field not blank).
Please follow below steps to resolve this issue.
1)Open AR-Invoice.
2)open Contents -Open Whase-Check Field (block,city).
3)After that any data missing then update that data.(Address 1 must be string and 3-100).
If you require any additional information or assistance, please do not hesitate to contact us.
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Error Message:5002 : The Location field is required.
Probable Cause : Whase City Field missing.
1)open AR-Invoice.
2)open Contents-Open Whase-check Field (City field)
3)After that any data missing then update that data.(City field)
If you require any additional information or assistance, please do not hesitate to contact us.
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Error="The Pin field is required."
Probable cause : Seller Whase pin-code/zip-code field blank/length must be 6 digit
1)open AR-Invoice.
2)open Contents-Open Whase-check Field(zip-code/pin-code).
3)After that any data missing then update that data.(zip-code/pin-code and sate code)
If you require any additional information or assistance, please do not hesitate to contact us.
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Error: "5002 : The field Pin Code must be between 100000 and 999999.
Probable cause : Seller Whase pin-code/zip-code Wrong and length must be 6 digit
1)open AR-Invoice.
2)open Contents - Open Whase - check field (zip-code/pin-code).
3)After that any data missing then update that data.(zip-code/pin-code and sate code)
If you require any additional information or assistance, please do not hesitate to contact us.
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Error="Name field is required."
Probable cause : Whase Name Field Or Address Name not wrong/blank.
1)open AR-Invoice.
2)open Contents-Open Whase-check Field (Ship To Name).
3)After that any data missing then update that data.(Ship To Name)
If you require any additional information or assistance, please do not hesitate to contact us.
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Item Lists
Error: The HSN - 07031010 does not belong to Service.
Probable cause : SAC Wrong/SAC Code not belongs to service.
1)Open AR-Invoice.
2)Open Contents-Check SAC Code(SAC Code start with 99).
3)After that any data missing then update that data(SAC Code).
If you require any additional information or assistance, please do not hesitate to contact us.
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Error: "2176 : HSN code(s)-031010 is invalid for document.
Probable cause : HSN Wrong/HSN Code not belongs to service.
1)Open AR-Invoice.
2)Open Contents-Check HSN Code(HSN Code ).
3)After that any data missing then update that data(HSN Code).
If you require any additional information or assistance, please do not hesitate to contact us.
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Error: Bad Request -400.
Probable cause : This issue should be happen because of (") In any mandatory field.
1)Open AR-Invoice.
2)Check all mandatory Field and remove(").
3)After that any data missing then update that data(Mandatory field).
If you require any additional information or assistance, please do not hesitate to contact us.
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For Sl. No 1, Unit Quantity Code (UQC) is not passed for document.
Probable cause : This issue should be happen because of UQC Missing in Inventory and Sales data.
Follow below steps to resolve UQC issue.
1)Open AR-Invoice.
2)open contents-Check UOM available or Not.
3)After that (UQC not available ).
a)Open Item Master Data-Sales Data- Update UOM .
b)open Item Master Data-Inventory Data-Update UOM.
If you require any additional information or assistance, please do not hesitate to contact us.
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"5002,5002 : The Type of Supply field is required.,Invalid value in Type of Supply for document no 12000936
Probable cause : 1)Update GSTIN in the Ship To address Or Bill To Address.
2)Ensure the "Use bill to address to determine tax" field is ticked if the Ship To GSTIN is not present.
Follow below steps to resolve -
A)Update GSTIN in the Ship To address or Bill To Address.
1)Open AR-Invoice.
2)Open BP Master tab-Address-Bill to or Ship To address .
3)check GSTIN available or not.
4)GST Type is Reguler .
5)After that ...Update
B)Ensure the "Use bill to address to determine tax" field is ticked if the Ship To GSTIN is not present.
If you require any additional information or assistance, please do not hesitate to contact us.
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5002,5002,5002 : The Sl No. field is required.,The field Cess Rate must be between 0 and 999.999.,The Supply or Service field is required. for document no 12345
Probable Cause - issue arises Due Old URL
Update E-Invoice New URL
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